Job Title: Operations & Development Manager

Reports to: Executive Director

Schedule Type: Full-time, exempt

Location: Office located in San Diego (Clairemont area)

CAIR-SD is hiring an Operations & Development Manager. The Operations & Development Manager will report directly to the Executive Director and is responsible for managing and increasing the effectiveness and efficiency of CAIR-San Diego’s day-to-day administrative, financial and operational functions. The position contributes to the development and implementation of organizational strategies, policies and practices.

The successful candidate will be comfortable working in a fast-paced and changing landscape of priorities and responsibilities and be able to work independently and on a variety of teams. Excellent project management, administrative and clerical skills, including a strong attention to detail and the ability to multitask, prioritize and meet deadlines are required. The successful candidate will be a thoughtful, creative, compassionate and dynamic leader and manager who excels at leading a talented and diverse team. The ability to successfully manage crises and rapid change are essential to this position.


  • Operations:
    • Oversee the day-to-day operations in collaboration with the Executive Director. 
    • Improve the operational systems, processes and policies in support of the organization’s mission – specifically, support better management reporting, information flow and management, business process and organizational planning. 
    • Oversee financial management, planning, systems and controls. 
    • Efficiently manage departmental workflows and optimize inter-departmental communication. 
    • Evaluate nonprofit performance by gathering, analyzing and interpreting data and metrics. 
    • Develop and manage the annual budget, and individual program and department budgets, in collaboration with the Executive Director and department managers. 
    • Support organization-wide planning, development and communication activities, as needed and ensure adherence to the office goals and policies within the project area. 
    • Recruit and manage an appropriate team to promote a culture of high performance and continuous improvement that values learning and a commitment to quality. 
    • Mentor and develop staff using a supportive and collaborative approach on a consistent basis. 
    • Establish and monitor staff performance and development goals, assign duties, set objectives, establish priorities and conduct performance reviews. 
    • Provide consulting services on matters related to fundraising and organizational structure and growth. 
    • Contribute to short- and long-term organizational planning and strategy as a member of the management team. 
    • Drive initiatives in the management team and organizationally that contribute to long-term operational excellence. 
    • Other duties as assigned, dependent on organizational needs and employee skills.
  • Development:
    • Steward existing donors through regular communications, donor appreciation and follow up.
    • Research and apply for potential funding opportunities, including private foundations and corporate giving programs.
    • Coordinate and draft fundraising mailers and online giving campaigns.
    • Secure sponsorship and advertisements for annual banquet and special events/programs.
    • Coordinate expansion of existing monthly donor program.
    • Coordinate corporate matching program.
    • Other duties as assigned, dependent on organizational needs and employee skills.


  • Bachelor’s degree required.
  • At least 3-5 years of experience in operations management or administrative field required for manager level.
  • Extensive project management experience with proven ability to deliver results.
  • Commitment to social justice and passion for CAIR’s mission and values.
  • An intuitive ability to recognize and appropriately convey the sensitive nature of any situation and the ability to keep all matters appropriately confidential is necessary.
  • Proven ability to give, deny or ask for information in a tactful and friendly manner and discretion in giving information about plans and/or action to anyone is required.
  • Flexibility to adjust and contribute to continually evolving work situation and changing priorities.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills, both verbal and written.
  • Demonstrated leadership and vision in managing staff groups and major projects or initiatives.
  • Excellent interpersonal skills and a collaborative management style.
  • Budget development and oversight experience.
  • A demonstrated commitment to high professional ethical standards and a diverse workplace.
  • Knowledge of tax and other compliance implications of nonprofit status.
  • Experience supervising and delegating responsibilities effectively.
  • Maintains a favorable working relationship with all other CAIR employees to foster aid and promote a cooperative and harmonious working climate that will be conducive to maximum employee morale, productivity and efficiency/effectiveness.
  • Projects a favorable image of the organization to promote its aims and objectives.


  • Salary range: (commensurate with experience) 
  • Generous benefits package includes medical and dental insurance, retirement plan, holidays, vacation, and sick leave.

To Apply:

Please send 1) cover letter, 2) resume, and 3) three professional references to: In the subject line, please indicate whether you are applying for the Manager position, No phone calls please. 

Application Deadline:

October 25th, 2019 or until position is filled

CAIR-CA is an equal opportunity employer.